Errorcodes E012 To E020 and Solution for Canon ImageRunner IR7105/7095/7086

E012 The drum motor rotation is faulty.

0000After the drum motor has gone on, the PLL lock signal of the motor is not detected for 2 sec or more.

Disconnect and then connect J1721 of the relay PCB.
Disconnect and then connect J512 of the DC controller PCB. Disconnect and then connect J601 and J602 of the drum motor.

Replace the drum motor. Replace the DC controller PCB.

E013 The waste toner feedscrew is stuck. (clogged with waste toner)         

After correcting the fault, be sure to reset the error.(COPIER>FUNCTION>CLEAR>ERR)
0000 The waste toner feedscrew is stuck for 4 sec or more.

Detach and then attach the waste toner pipe.

Replace the waste toner pipe.

Replace the waste toner feedscrew detecting switch.

Replace the DC controller PCB.

0010The power has been turned off and then on without resetting the error.

Reset the error. (COPIER>FUNCTION>CLEAR>ERR)

E014 The fixing motor rotation is faulty.
0000 After the fixing motor has gone on, the PLL signal of the motor is not detected for 2 sec or more.

Disconnect and then connect J651 and J652 of the fixing motor.

Replace the fixing motor.
Replace the relay PCB.
Replace the DC controller PCB.

E015 The pickup motor rotation is faulty.
0000The pickup motor has gone on, but the FG signal of the motor is not detected for 2 sec or more.

Disconnect and then connect J621 and J622 of the pickup motor.

Replace the pickup motor.Replace the relay PCB. Replace the DC controller PCB.

E019 The waste toner case is full.
0000After the waste toner case has become full, 50,000 prints (A4) or more have been made
without disposing of the waste toner.

Dispose of the waste toner. Check the operation of the waste toner bottle base.

Disconnectand then connect J514 of the DC controller PCB.
Replace the waste toner case full sensor. Replace the DC controller PCB.

E020 The developing assembly is out of toner. The buffer motor rotation is faulty. The toner feed motor (sub hopper) rotation is faulty.
After correcting the fault, be sure to reset the error. (COPIER>FUNCTION>CLEAR>ERR)
0001The absence of toner inside the developing assembly is detected of 120 sec or more even when toner supply operation has been executed for the assembly.

Disconnect and then connect the connector (J504, J512) of the DC controller PCB.

Replace the developing cylinder clutch (CL4).

Replace the buffer motor (M18).
Replace the magnet roller drive clutch (CL1).
0002The absence of toner in the buffer is detected for 60 sec even after toner supply

operation for the buffer has been executed and when there is toner inside the hopper.Disconnect and connect the connector (J504, J511) of the DC controller PCB.

Replace the buffer motor (M18).
Replace the following: magenta roller drive clutch (CL1), toner transport motor (sub hopper; M22), toner transport clutch (sub hopper; CL23), buffer inside toner sensor (TS1), buffer inside toner lower limit sensor (TS2).
0003The absence of toner inside the buffer is detected for 210 sec or more even when there is

toner inside the sub hopper and after toner supply operation of that buffer following the
replacement of the toner bottle.

Disconnect and connect the connector (J504, J511) of the DC controller PCB.
Replace the buffer motor (M18).Replace the following: magenta roller drive clutch (CL1), toner transport motor (sub hopper; M22), toner transport clutch(sub hopper; CL23), buffer inside toner sensor (TS1), buffer inside toner lower limit sensor (TS2).
0004 The absence of toner inside he buffer is detected for 150 sec or more even when there is

toner inside the buffer and after toner supply operation has been executed for
the buffer following the replacement of the toner bottle.

Disconnect and connect the connector (J504, J511) of the DC controller PCB.

Replace the buffer motor (M18).Replace the following: magenta roller drive clutch (CL1), toner transport motor (sub hopper; M22), toner transport clutch(sub hopper; CL23), buffer inside toner sensor (TS1), buffer inside toner lower limit sensor (TS2).
0005When installation mode (COPIER>FUNCTION>INSTALL>TONER-S) is

executed, the developing assembly inside toner sensor does not detect the presence of toner.

Disconnect and then connect the connector (J504) of the DCcontroller PCB.
Replace the developing assembly inside toner sensor (TS3).
0006When installation mode (COPIER>FUNCTION>INSTALL>TONER-S) is

executed, the developing assembly inside toner sensor detects the presence of toner, but it
does not detect the presence for 600 sec or more thereafter.

Disconnect and then connect the connector (J504) of the DCcontroller PCB.

Replace the developing assembly inside toner sensor (TS3).
0007When installing mode (COVER>FUNCTION>INSTALL>TONER-S) is

executed, the buffer inside toner sensor does not detect the presence of toner for 60 sec or more.

Disconnect and connect the connector (J504, J511) of the DC controller PCB.

Replace toner transport motor (sub hopper; M22), toner transport clutch(sub hopper; CL23), buffer inside toner sensor (TS1),
0008When the toner feed motor (sub hopper) is driven, a fault is detected for 3 sec

or more for the motor.

Disconnect and connect the connector (J511) of the DC controller PCB.

Replace toner transport motor (sub hopper; M22).
0009 There is a fault in the rotation of the buffer motor.

Disconnect and then connect the connector (J504) of the DC controller PCB.

Replace the buffer motor (M18).

0010
The power has been turned off and then on without resetting the error.

Reset the error. (COPIER>FUNCTION>CLEAR>ERR).

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