Canon ImageRunner 5570 6570 5570N 6570N, Errorcode E000 To E010 and Solution

E000 The heater fails to heat. After correcting the fault, be sure to reset the error.

(COPIER>FUNCTION>CLEAR>ERR)

0000 After power-on, the reading of the main thermistor does not increase to 70 deg C or

higher within 20 sec.

- Replace the main/shutter thermistor.   - Replace the DC controller PCB.

0010 The power has been turned off and then on without resetting the error.

- Reset the error. (COPIER>FUNCTION>CLEAR>ERR)

E001 There is an abnormal rise in temperature. After correcting the fault, be sure to reset the error. (COPIER>FUNCTION>CLEAR>ERR)

0001 There is an error or an open circuit in the main thermistor, shutter thermistor, or sub

thermistor. - Check the connector of each thermistor for any fault in connection and wiring.

- Replace the thermistor in question. - Replace the DC controller PCB.

0002 The reading of the main thermistor, shutter thermistor, or sub thermistor is 230 deg Cor higher for 2 sec.

- Replace the thermistor in question. - Replace the DC controller PCB.

0003 The reading is not 150 deg C or higher or 210 deg C or lower within 30 sec.

- Turn off and then back on the power.

0010 The power has been turned off and then back on without resetting the error.

- Reset the error. (COPIER>FUNCTION>CLEAR>ERR)

E002 There is an abnormal rise in temperature. After correcting the fault, be sure to reset the error. (COPIER>FUNCTION>CLEAR>ERR)

0000 The reading of the main thermistor is not 100 deg C 12 sec after it has exceeded 70 deg C.

0001 The reading of the main thermistor is not150 deg C 15 after it has exceeded 100 deg C.

- Check the connector of the main/shutter thermistor for any fault in connection and wiring.

- Check the main/shutter thermistor for mounting condition.

- Replace the main/shutter thermistor.     - Replace the fixing heater unit.

- Replace the DC controller PCB.

0010 The power has been turned off and then back on without resetting the error.

- Reset the error. (COPIER>FUNCTION>CLEAR>ERR)

E003 There is an abnormal rise in temperature. After correcting the fault, be sure to reset the error.

(COPIER>FUNCTION>CLEAR>ERR)

0000 The reading of the main thermistor is lower than 70 deg C for 2 sec or more after it has exceeded 100 deg C.

- Check the connector of the main/shutter thermistor for any fault in connection and wiring.

- Check the main/shutter thermistor for mounting condition.

- Replace the main/shutter thermistor. - Replace the fixing heater unit.

- Replace the DC controller PCB.

0010 The power has been turned off and then

back on without resetting the error.

- Reset the error. (COPIER>FUNCTION>CLEAR>ERR)

E004 The IH power supply is faulty/the IH control mechanism is faulty.

After correcting the fault, be sure to reset the error. (COPIER>FUNCTION>CLEAR>ERR)

0101 There is a mismatch between the input voltage and the IH power supply ID.

Replace the fixing heater power supply with one designed for the country of installation (voltage).

0102 The IH current is faulty. (current leakage) -

0103 The IH current is faulty. (no current)

0104 There is an IH over-current.

0105 The IH input voltage is too high.

0106 The IH input voltage is too low.

0201 At power-on (or, when IH is at reset), the IH control mechanism is not in an initial state.

0202 At IH start-up, the IH control enable flag is not set within 1 sec after the start flag is set.

0203 With IH at rest, the IH control flag is not released.

0204 The 12-V power supply (IH relay) is identified as being off.

-Check the connector for any fault in connection.

- Replace the fixing heater power supply.   - Replace the DC controller PCB.

0205 At IH start-up, the PWM_ON data is faulty ('0' or 'FFFF').

- Replace the DC controller PCB.

E005 There is no fixing web/there is an error in the detection of web solenoid connection.

0000  The absence of the fixing web has been detected for 5 sec or more.

- Replace the fixing web. - Replace the fixing web length sensor.

- Replace the DC controller PCB.

After correcting the fault, be user to reset the fixing web counter reading.

(COPIER>COUNTER>MISC>FIXWEB)

0001 At power-on, the connection of the web solenoid is not detected.

- Check the connector for any fault in connection.

- Replace the solenoid.

0010 The power has been turned off and then back on without resetting the error.

- Reset the fixing web counter. (COPIER>COUNTER>MISC>FIXWEB)

E010 There is a feed motor error.

0000 The FG signal of the feed motor does not arrive for 2 sec or more even when the feed

motor has been turned on.

- Check the connector for any fault in connection.

- Replace the motor