Errcode E710 To E720 for Canon ImageRunner Advance 6255 6265 6275

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E710-0001 -00 Title Printer IPC error

Detection description

Error is detected by IPC communication IC of the printer engine at power ON.

Remedy Disconnection of cable.

E711-0001 -00 Title IPC communication error

Detection description Occurrence of error was set for 4 times or more for 1.5 seconds

to the error register of the IPC Chip.

Remedy Check the Cable.

E711 -0001 -05 Title IPC communication error (retransmission request reception error)

Detection description Communication between the host machine and the Finisher

was lost.

Remedy 1. Check the cable connection. Check the connection between DCON side (J462) and Finisher Lattice side (J9043) Finisher Cable

2. Replace the DC Controller PCB.

E711-0002 -05 Title IPC communication error (reception timeout)

Detection description Communication between the host machine and the Finisher

was lost.

Remedy 1. Check the cable connection. Check the connection between DCON side (J462) and Finisher Lattice side (J9043) Finisher Cable

2. Replace the DC Controller PCB.

E711-0004 -05 Title IPC communication error (checksum error)

Detection description Communication between the host machine and the Finisher

was lost.

Remedy 1. Check the cable connection. Check the connection between DCON side (J462) and Finisher Lattice side (J9043) Finisher Cable

2. Replace the DC Controller PCB.

E711-0020 -05 Title IPC communication error (recovery error)

Detection description

Communication between the host machine and the Finisher was lost.

Remedy 1. Check the cable connection. Check the connection between DCON side (J462) and Finisher Lattice side (J9043) Finisher Cable

2. Replace the DC Controller PCB.

E711-0040 -05 Title IPC communication error (serial error)

Detection description Communication between the host machine and the Finisher

was lost.

Remedy 1. Check the cable connection. Check the connection between DCON side (J462) and Finisher Lattice side (J9043) Finisher Cable

2. Replace the DC Controller PCB.

E713-0001 -05 Title Finisher IPC communication error (retransmission request

reception error)

Detection description Communication between the host machine and the Finisher

was lost.

Remedy 1. Check the cable connection of the Finisher. DC Controller side: J462, Finisher Lattice side: J9043

2. Replace the Finisher Controller PCB.

E713-0002 -05 Title Finisher IPC communication error (reception timeout)

Detection description Communication between the host machine and the Finisher

was lost.

Remedy 1. Check the cable connection of the Finisher. DC Controller side: J462, Finisher Lattice side: J9043

2. Replace the Finisher Controller PCB.

E713-0004 -05 Title Finisher IPC communication error (checksum error)

Detection description Communication between the host machine and the Finisher

was lost.

Remedy 1. Check the cable connection of the Finisher. DC Controller side: J462, Finisher Lattice side: J9043

2. Replace the Finisher Controller PCB.

E713 -0020 -05 Title Finisher IPC communication error (recovery error)

Detection description Communication between the host machine and the Finisher

was lost.

Remedy 1. Check the cable connection of the Finisher.

DC Controller side: J462, Finisher Lattice side: J9043

2. Replace the Finisher Controller PCB.

E713-0040 -05 Title Finisher IPC communication error (serial error)

Detection description Communication between the host machine and the Finisher

was lost.

Remedy 1. Check the cable connection of the Finisher.

DC Controller side: J462, Finisher Lattice side: J9043

2. Replace the Finisher Controller PCB.

E717-0001 -00 Title Communication error with the NE Controller

Detection description Error when the NE Controller is started.

The NE Controller which was connected before turning OFF

the power is not connected at power-on.

Remedy Check the cable, and then go through the following to clear the

error: Service Mode> COPIER> FUNCTION> CLEAR> ERR.

E717-0002 -00 Title Communication error with the NE Controller

Detection description IPC error at NE Controller operation.

Open circuit of IPC, unable to recover the IPC communication.

Remedy Check the cable, and then go through the following to clear the

error: Service Mode> COPIER> FUNCTION> CLEAR> ERR.

E719-0001 -00 Title Error in coin manager

Detection description Error when the coin manager is started.

The coin manager which was connected before turning OFF

the power is not connected at power-on.

Remedy Check the cable, and then go through the following to clear the

error: Service Mode> COPIER> FUNCTION> CLEAR> ERR.

E719-0002 -00 Title Error in coin manager

Detection description IPC error at coin manager operation. Open circuit of IPC, unable to recover the IPC communication. When open circuit of the pickup/delivery signal cable is detected. Invalid connection is detected.

Remedy Check the cable, and then go through the following to clear the

error: Service Mode> COPIER> FUNCTION> CLEAR> ERR.

E719-0003 -00 Title Error in coin manager

Detection description Communication error with the coin manager occurs during unit

price acquisition at startup.

Remedy Check the cable, and then go through the following to clear the

error: Service Mode> COPIER> FUNCTION> CLEAR> ERR.

E719-0011 -00 Title Error when the Card Reader is started

Detection description The Card Reader which was connected before turning OFF the

power is not connected at power-on.

Remedy Check the cable, and then go through the following to clear the

error: Service Mode> COPIER> FUNCTION> CLEAR> ERR.

E719-0012 -00 Title IPC error at Card Reader operation

Detection description Open circuit of IPC, unable to recover the IPC communication.

Remedy Check the cable, and then go through the following to clear the

error: Service Mode> COPIER> FUNCTION> CLEAR> ERR.

E719-0031 -00 Title Communication error when the Card Reader (serial) is started

Detection description Unable to start communication with the Card Reader at startup.

Remedy 1. Check the cable connection of the Card Reader (connector

connection error, open circuit), and then go through the following to clear the error: Service Mode> COPIER> FUNCTION> CLEAR> ERR.

2. After removing the Card Reader, execute the following service mode, and then reinstall the Card Reader.

• COPIER> FUNCTION> CLEAR> CARD

• COPIER> FUNCTION> CLEAR> ERR

E719-0032 -00 Title Communication error after the Card Reader (serial) is started

Detection description Although communication with the Card Reader was possible at

startup, it became unavailable in the middle of it.

Remedy Check the cable connection of the Card Reader (connector connection error, open circuit), and then go through the following to clear the error: Service Mode> COPIER> FUNCTION> CLEAR> ERR.

E720-0001 -05 Title Different model error

Detection description Not proper Finisher is connected.

Remedy Check the configuration of options.

E720-0002 -05 Title Different model error

Detection description Not proper Option Deck is connected.

Remedy Check the configuration of options.

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