E602 0801 -00 Title Error in HDD
Detection description Error in storage area of PSS (temporary data) (at startup)
Remedy When the problem is not solved by turning OFF and then ON
the
power, ask the followings to user.
A.
Preferring to give priority on recovery time although data is deleted
B.
Preferring to wait for tens of minutes with possibility that data can be protected
(Tell the user that data may not be able to be protected in the worst case.)
Case
A
1.
Enter CHK-TYPE=8, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition)
2.
If the problem is not solved with step 1, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)
3.
If the problem is not solved with step 2, format the HDD using SST or USB, and
download the firmware.
4.
Replace the HDD.
Case
B
1.
Try to recover the corresponding file/partition. -> Enter CHK-TYPE=8, execute HD-CHECK, and
then turn OFF and then ON the power.
2.
Back up necessary data.
3. Enter
CHK-TYPE=8, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition) After that, restore the backup data.
4.
If the problem is not solved with step 3, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)
5.
If the problem is not solved with step 4, format the HDD using SST or USB, and
download the firmware.
6.
Replace the HDD.
Note: Although the problem can be solved with step 1 in
some cases, there is a possibility that the error may occur again; therefore, be sure to
perform the steps 1 through 3.
E602 0811 -00 Title Error in HDD
Detection description Error in storage area of PSS (temporary data) (after startup)
Remedy When the problem is not solved by turning OFF
and then ON the power, ask the followings to user.
A.
Preferring to give priority on recovery time although data is deleted
B.
Preferring to wait for tens of minutes with possibility that data can be protected
(Tell the user that data may not be able to be protected in the worst case.)
Case
A
1.
Enter CHK-TYPE=8, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition)
2.
If the problem is not solved with step 1, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)
3.
If the problem is not solved with step 2, format the HDD using SST or USB, and
download the firmware.
4.
Replace the HDD.
Case
B
1.
Try to recover the corresponding file/partition.-> Enter CHK-TYPE=8, execute
HD-CHECK, and then turn OFF and then ON the power.
2.
Back up necessary data.
3.
Enter CHK-TYPE=8, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition) After that, restore the backup data.
4.
If the problem is not solved with step 3, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)
5.
If the problem is not solved with step 4, format the HDD using SST or USB, and
download the firmware.
6.
Replace the HDD.
Note: Although the problem can be solved with step 1 in
some cases, there is a possibility that the error may occur again; therefore, be sure to
perform the steps 1 through 3.
E602 0901 -00 Title Error in HDD
Detection description Error in storage area of PDL-related file (at startup)
Remedy When the problem is not solved by turning OFF
and then ON the power, ask the followings to user.
A.
Preferring to give priority on recovery time although data is deleted
B.
Preferring to wait for tens of minutes with possibility that data can be protected
(Tell the user that data may not be able to be protected in the worst case.)
Case
A
1.
Enter CHK-TYPE=9, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition)
2.
If the problem is not solved with step 1, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)
3.
If the problem is not solved with step 2, format the HDD using SST or USB, and
download the firmware.
4.
Replace the HDD.
Case
B
1.
Try to recover the corresponding file/partition.-> Enter CHK-TYPE=9, execute
HD-CHECK, and then turn OFF and then ON the power.
2.
Back up necessary data.
3.
Enter CHK-TYPE=9, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition) After that, restore the backup data.
4.
If the problem is not solved with step 3, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)
5.
If the problem is not solved with step 4, format the HDD using SST or USB, and
download the firmware.
6.
Replace the HDD.
Note: Although the problem can be solved with step 1 in
some cases, there is a possibility that the error may occur again; therefore, be sure to
perform the steps 1 through 3.
E602 0911 -00 Title Error in HDD
Detection description Error in storage area of PDL-related file (after startup)
Remedy When the problem is not solved by turning OFF and
then ON the power, ask the followings to user.
A.
Preferring to give priority on recovery time although data is deleted
B.
Preferring to wait for tens of minutes with possibility that data can be protected
(Tell the user that data may not be able to be protected in the worst case.)
Case
A
1.
Enter CHK-TYPE=9, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition)
2.
If the problem is not solved with step 1, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)
3.
If the problem is not solved with step 2, format the HDD using SST or USB, and
download the firmware.
4.
Replace the HDD.
Case
B
1.
Try to recover the corresponding file/partition. -> Enter CHK-TYPE=9, execute HD-CHECK, and
then turn OFF and then ON the power.
2.
Back up necessary data.
3. Enter
CHK-TYPE=9, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition) After that, restore the backup data.
4.
If the problem is not solved with step 3, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)
5.
If the problem is not solved with step 4, format the HDD using SST or USB, and
download the firmware.
6.
Replace the HDD.
Note: Although the problem can be solved with step 1 in
some cases, there is a possibility that the error may occur again; therefore, be sure to
perform the steps 1 through 3.
E602 1001 -00 Title Error in HDD
Detection description Error in storage area of firmware (BOOTDEV) (at startup)
Remedy If the problem is not solved by turning OFF and
then ON the power,
1.
Format the BOOTDEV using SST or USB, and download the firmware.
2. Replace the HDD.
E602 1011 -00 Title Error in HDD
Detection description Error in storage area of firmware (BOOTDEV) (after startup)
Remedy If the problem is not solved by turning OFF and
then ON the power,
1.
Format the BOOTDEV using SST or USB, and download the firmware.
2.
Replace the HDD.
E602 1101 -00 Title Error in HDD
Detection description Error in MEAP area (at startup)
Remedy When the problem is not solved by turning OFF
and then ON the power, ask the followings to user.
A.
Preferring to give priority on recovery time although data is deleted
B.
Preferring to wait for tens of minutes with possibility that data can be protected
(Tell the user that data may not be able to be protected in the worst case.)
Case
A
1.
Enter CHK-TYPE=11, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition)
2.
If the problem is not solved with step 1, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)
3.
If the problem is not solved with step 2, format the HDD using SST or USB, and
download the firmware.
4.
Replace the HDD.
Case
B
1.
Try to recover the corresponding file/partition. -> Enter CHK-TYPE=11, execute HD-CHECK, and
then turn OFF and then ON the power.
2.
Back up necessary data.
3.
Enter CHK-TYPE=11, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition) After that, restore the backup data.
4.
If the problem is not solved with step 3, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)
5.
If the problem is not solved with step 4, format the HDD using SST or USB, and
download the firmware.
6.
Replace the HDD.
Note: Although the problem can be solved with step 1 in
some cases, there is a possibility that the error may occur again; therefore, be sure to
perform the steps 1 through 3.
E602 1111 -00 Title Error in HDD
Detection description Error in MEAP area (after startup)
Remedy When the problem is not solved by turning OFF
and then ON the power, ask the followings to user.
A.
Preferring to give priority on recovery time although data is deleted
B.
Preferring to wait for tens of minutes with possibility that data can be protected
(Tell the user that data may not be able to be protected in the worst case.)
Case
A
1.
Enter CHK-TYPE=11, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition)
2.
If the problem is not solved with step 1, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)
3.
If the problem is not solved with step 2, format the HDD using SST or USB, and
download the firmware.
4.
Replace the HDD.
Case
B
1.
Try to recover the corresponding file/partition. -> Enter CHK-TYPE=11, execute HD-CHECK, and
then turn OFF and then ON the power.
2.
Back up necessary data.
3.
Enter CHK-TYPE=11, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition) After that, restore the backup data.
4.
If the problem is not solved with step 3, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)
5.
If the problem is not solved with step 4, format the HDD using SST or USB, and
download the firmware.
6.
Replace the HDD.
Note: Although the problem can be solved with step 1 in
some cases, there is a possibility that the error may occur again; therefore, be sure to
perform the steps 1 through 3.
E602 1201 -00 Title Error in HDD
Detection description Error in Send area (at startup)
Remedy If the problem is not solved by turning OFF and
then ON the power,
1.
Try to recover the corresponding file/partition.-> Enter CHK-TYPE=12,
execute HD-CHECK, and then turn OFF and then ON the power.
2.
Back up necessary data.
3.
Format the all using SST or USB, and download the firmware.
4.
Replace the HDD.
E602 1211 -00 Title Error in HDD
Detection description Error in Send area (after startup)
Remedy If the problem is not solved by turning OFF and
then ON the power,
1.
Try to recover the corresponding file/partition. -> Enter CHK-TYPE=12, execute HD-CHECK, and
then turn OFF and then ON the power.
2.
Back up necessary data.
3. Format
the all using SST or USB, and download the firmware.
4.
Replace the HDD.
E602 1301 -00 Title Error in HDD
Detection description Error in MEAP area (at startup)
Remedy If the problem is not solved by turning OFF and
then ON the power,
1.
Try to recover the corresponding file/partition.-> Enter CHK-TYPE=13, execute HD-CHECK, and
then turn OFF and then ON the power.
2.
Back up necessary data.
3.
Format the all using SST or USB, and download the firmware.
4. Replace the HDD.
E602 1311 -00 Title Error in HDD
Detection description Error in MEAP area (after startup)
Remedy If the problem is not solved by turning OFF and
then ON the power,
1.
Try to recover the corresponding file/partition. -> Enter CHK-TYPE=13, execute HD-CHECK, and
then turn OFF and then ON the power.
2.
Back up necessary data.
3.
Format the all using SST or USB, and download the firmware.
4. Replace the HDD.
E602 1401 -00 Title Error in HDD
Detection description Error in storage area of system log (at startup)
Remedy When the problem is not solved by turning OFF
and then ON the power, ask the followings to user.
A.
Preferring to give priority on recovery time although data is deleted
B.
Preferring to wait for tens of minutes with possibility that data can be protected
(Tell the user that data may not be able to be protected in the worst case.)
Case
A
1.
Enter CHK-TYPE=14, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition)
2.
If the problem is not solved with step 1, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)
3.
If the problem is not solved with step 2, format the HDD using SST or USB, and
download the firmware.
4.
Replace the HDD.
Case
B
1.
Try to recover the corresponding file/partition. -> Enter CHK-TYPE=14, execute HD-CHECK, and
then turn OFF and then ON the power.
2.
Back up necessary data.
3.
Enter CHK-TYPE=14, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition) After that, restore the backup data.
4.
If the problem is not solved with step 3, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)
5.
If the problem is not solved with step 4, format the HDD using SST or USB, and
download the firmware.
6.
Replace the HDD.
Note: Although the problem can be solved with step 1 in
some cases, there is a possibility that the error may occur again; therefore, be sure to
perform the steps 1 through 3.
E602 1411 -00 Title Error in HDD
Detection description Error in storage area of system log (after startup)
Remedy When the problem is not solved by turning OFF
and then ON
the
power, ask the followings to user.
A.
Preferring to give priority on recovery time although data is deleted
B.
Preferring to wait for tens of minutes with possibility that data can be protected
(Tell the user that data may not be able to be protected in the worst case.)
Case
A
1.
Enter CHK-TYPE=14, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition)
2.
If the problem is not solved with step 1, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)
3.
If the problem is not solved with step 2, format the HDD using SST or USB, and
download the firmware.
4.
Replace the HDD.
Case
B
1.
Try to recover the corresponding file/partition. -> Enter CHK-TYPE=14, execute HD-CHECK, and
then turn OFF and then ON the power.
2.
Back up necessary data.
3.
Enter CHK-TYPE=14, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition) After that, restore the backup data.
4.
If the problem is not solved with step 3, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)
5.
If the problem is not solved with step 4, format the HDD using SST or USB, and
download the firmware.
6.
Replace the HDD.
Note: Although the problem can be solved with step 1 in
some cases, there is a possibility that the error may occur again; therefore, be sure to
perform the steps 1 through 3.
E602 1501 -00 Title Error in HDD
Detection description Error in Advanced Box
area (at startup)
Remedy When the problem is not solved by turning OFF
and then ON the power, ask the followings to user.
A.
Preferring to give priority on recovery time although data is deleted
B.
Preferring to wait for tens of minutes with possibility that data can be protected
(Tell the user that data may not be able to be protected in the worst case.)
Case
A
1.
Enter CHK-TYPE=15, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition)
2.
If the problem is not solved with step 1, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)
3.
If the problem is not solved with step 2, format the HDD using SST or USB, and
download the firmware.
4.
Replace the HDD.
Case
B
1.
Try to recover the corresponding file/partition. -> Enter CHK-TYPE=15, execute HD-CHECK, and
then turn OFF and then ON the power.
2.
Back up necessary data.
3.
Enter CHK-TYPE=15, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition) After that, restore the backup data.
4.
If the problem is not solved with step 3, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)
5.
If the problem is not solved with step 4, format the HDD using SST or USB, and
download the firmware.
6.
Replace the HDD.
Note: Although the problem can be solved with step 1 in
some cases, there is a possibility that the error may occur again; therefore, be sure to
perform the steps 1 through 3.
E602 1511 -00 Title Error in HDD
Detection description Error in Advanced Box area (after startup)
Remedy When the problem is not solved by turning OFF and
then ON the power, ask the followings to user.
A.
Preferring to give priority on recovery time although data is deleted
B.
Preferring to wait for tens of minutes with possibility that data can be protected
(Tell the user that data may not be able to be protected in the worst case.)
Case
A
1.
Enter CHK-TYPE=15, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition)
2.
If the problem is not solved with step 1, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)
3.
If the problem is not solved with step 2, format the HDD using SST or USB, and
download the firmware.
4.
Replace the HDD.
Case
B
1.
Try to recover the corresponding file/partition. -> Enter CHK-TYPE=15, execute HD-CHECK, and
then turn OFF and then ON the power.
2.
Back up necessary data.
3.
Enter CHK-TYPE=15, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition) After that, restore the backup data.
4.
If the problem is not solved with step 3, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)
5.
If the problem is not solved with step 4, format the HDD using SST or USB, and
download the firmware.
6.
Replace the HDD.
Note: Although the problem can be solved with step 1 in
some cases, there is a possibility that the error may occur again; therefore, be sure to
perform the steps 1 through 3.
E602 1601 -00 Title Error in HDD
Detection description Error in CDS area (at startup)
Remedy When the problem is not solved by turning OFF and
then ON
the
power, ask the followings to user.
A.
Preferring to give priority on recovery time although data is deleted
B.
Preferring to wait for tens of minutes with possibility that data can be protected
(Tell the user that data may not be able to be protected in the worst case.)
Case
A
1.
Enter CHK-TYPE=16, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition)
2.
If the problem is not solved with step 1, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)
3.
If the problem is not solved with step 2, format the HDD using SST or USB, and
download the firmware.
4.
Replace the HDD.
Case
B
1.
Try to recover the corresponding file/partition. -> Enter CHK-TYPE=16, execute HD-CHECK, and
then turn OFF and then ON the power.
2.
Back up necessary data.
3.
Enter CHK-TYPE=16, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition) After that, restore the backup data.
4.
If the problem is not solved with step 3, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)
5.
If the problem is not solved with step 4, format the HDD using SST or USB, and
download the firmware.
6.
Replace the HDD.
Note: Although the problem can be solved with step 1 in
some cases, there is a possibility that the error may occur again; therefore, be sure to
perform the steps 1 through 3.
E602 1611 -00 Title Error in HDD
Detection description Error in CDS area (after startup)
Remedy When the problem is not solved by turning OFF and
then ON the power, ask the followings to user.
A.
Preferring to give priority on recovery time although data is deleted
B.
Preferring to wait for tens of minutes with possibility that data can be protected
(Tell the user that data may not be able to be protected in the worst case.)
Case
A
1.
Enter CHK-TYPE=16, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition)
2.
If the problem is not solved with step 1, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)
3.
If the problem is not solved with step 2, format the HDD using SST or USB, and
download the firmware.
4.
Replace the HDD.
Case
B
1.
Try to recover the corresponding file/partition. -> Enter CHK-TYPE=16, execute HD-CHECK, and
then turn OFF and then ON the power.
2.
Back up necessary data.
3.
Enter CHK-TYPE=16, execute HD-CLEAR, and then turn OFF and then ON the power. (Deletion of the
corresponding partition) After that, restore the backup data.
4.
If the problem is not solved with step 3, enter CHK-TYPE=0, execute HD=CLEAR, and
then turn OFF and then ON the power. (Deletion of HDDALL)
5.
If the problem is not solved with step 4, format the HDD using SST or USB, and
download the firmware.
6.
Replace the HDD.
Note: Although the problem can be solved with step 1
in some cases, there is a possibility that the error may occur again; therefore, be sure to
perform the steps 1 through 3.
E602 2000 -00 Title Error in HDD Encryption Board
Detection description Authentication error between the host machine and the
Encryption
Board.
Remedy 1. After checking connection of the Encryption
Board, disconnect and connect the connector and, turn OFF and then ON the power.
2.
Execute the key clear procedure.
*
Key clear: system recovery procedure
1.
Execute the key clear procedure with SST. --> As a result, the disk becomes unformatted
disk. Thus, it
is
necessary to execute step 2.--> E602-0001 will be indicated if activating
the machine
with
the unformatted disk.
2.
Execute HDD format and system reinstallation with SST.
E602 4000 -00 Title Error in HDD
Detection description Unable to mount the Linux system.
Remedy 1. Check the cable and the power connector.
2.
If the above measures do not solve the problem, start in Safe Mode to perform
overall format using SST or USB memory and reinstall the system, and then turn
OFF and then ON the Main Power Switch.
3.
If there still remains the problem, it can be caused by failure with the HDD; therefore,
replace the HDD and reinstall the system.
E602 4001 -00 Title Error in HDD
Detection description No Linux system start script.
Remedy 1. Check the cable and the power connector.
2.
If the above measures do not solve the problem, start in Safe Mode to perform
overall format using SST or USB memory and reinstall the system, and then turn
OFF and then ON the Main Power Switch.
3.
If there still remains the problem, it can be caused by failure with the HDD; therefore,
replace the HDD and reinstall the system.
E602 FF01 -00 Title Error in HDD
Detection description HDD error (unidentified) (at startup)
Remedy 1. Turn OFF and then ON the power.
2.
Disconnect and then connect the HDD connector.
3.
Format the HDD using SST or USB, and download the firmware.
4. Replace the HDD.
E602 FF11 -00 Title Error in HDD
Detection description HDD error (unidentified) (after startup)
Remedy 1. Turn OFF and then ON the power.
2.
Disconnect and then connect the HDD connector.
3.
Format the HDD using SST or USB, and download the firmware.
4. Replace the HDD.
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