Remedy 1. Check the connection of the Main
Driver PCB (PCB2) and
the Drum Motor (M1). Motor side:
J2138, PCB side: J109
2. Check the voltage of the Drum
Motor (M1) J2151.If voltage is 0V, check the connection of the Relay PCB J520.
3. Replace the Drum Motor (M1).
4. Check the gear of the Drum Drive
Shaft. If the load is too much, replace the Process Unit and the
Drum Drive Unit (Shaft).
5. Replace the Main Driver PCB
(PCB2).
6. Replace the DC Controller PCB
(PCB1).
Description Lock error of the Drum Motor (M1).
E013 -0001 -05 Title Error
in Waste Toner Lock Detection Connector disconnection
Remedy Check the connection of the Waste Toner Lock Detection
Switch (SW5) and the Main Driver PCB
(PCB2).Switch side: J3050, PCB side: J103
Description The Waste Toner Lock Detection
Switch (SW5) detects
locked state 3 times for 200 msec at power-on.
E013 -0002 -05 Title Error
in Waste Toner Feed Screw Lock detection
Remedy 1. Check the Waste Toner Container and the Waste Toner Container
Pipe.
If
toner overflowed from the Waste Toner Container clogs the
outlet of the Waste Toner Pipe, remove the clogged toner.After removing it,
check that the screw can be seen from the outlet of the pipe.
2. Check the connection of the Waste
Toner Lock Detection Switch (SW5) and the Main Driver PCB (PCB2).
3. Check the connection of the Main
Driver PCB (PCB2) and the DC Controller PCB (PCB1).
Main Controller side: J3050, DC
Controller side: J103
4. Replace the Waste Toner Lock
Detection Switch (SW5).
5. Replace the Waste Toner Feed
Unit.
6. Replace the Main Driver PCB
(PCB2).
7. Replace the DC Controller PCB
(PCB1). (When the error is still displayed after replacing the Waste Toner Feed
Unit and the Main Driver PCB (PCB2).)
Description The Waste Toner Lock Detection
Switch detects locked state 3 times for 200 msec while the Developing Assembly
is driven.
E014 -0001 -05 Title
Fixing Motor error
Remedy 1. Check the gear of the Fixing Drive Unit. ->
Replace the gear.
2. Replace the Fixing Motor (M3).
3. Check the connection drawer
between the Fixing Assembly and the host machine.
4. Replace the Main Driver PCB
(PCB2).
Description Lock error of the Fixing Motor (M3).
E017 -0001 -05 Title ETB
disengagement error
Remedy 1. Check the connection of the ETB Disengage Sensor (PS56).
Sensor side: J2101, J3270, PCB side:
J343 (Duplex Driver PCB (PCB4))
2. Check the connection of the
Duplex Feed Left Motor (M19).
Motor side: J2107, J3044 (relay),
PCB side: J330 (Duplex Driver PCB (PCB4))
3. Replace the ETB Disengage Sensor
(PS56).
4. Replace the Duplex Feed Left
Motor (M19).
5. Replace the Duplex Driver PCB
(PCB4).
6. Replace the DC Controller PCB
(PCB1).
MEMO: Check if the Disengagement Cam is stained. If necessary, clean it.
Check if the drive system (gear, Motor,
one-way) is failed. If necessary, replace it.
Check if the link with the Fixing
Feed Handle is failed. If necessary, replace it.
Description Disengagement of the ETB is not
completed within the specified
period of time.
E017 -0002 -05 Title ETB
engagement error
Remedy 1. Check the connection of the ETB
Disengage Sensor (PS55).
Sensor side: J2100, J3270, PCB side:
J343 (Duplex Driver PCB (PCB4))
2. Check the connection of the
Duplex Feed Left Motor (M19).
Motor side: J2107, J3044 (relay),
PCB side: J330 (Duplex Driver PCB (PCB4))
3. Replace the ETB Engage Sensor
(PS55).
4. Replace the Duplex Feed Left
Motor (M19).
5. Replace the Duplex Driver PCB
(PCB4).
6. Replace the DC Controller PCB
(PCB1).
MEMO: Check if the Disengagement Cam is stained. If
necessary, clean it. Check if the
drive system (gear, Motor, one-way)
is failed. If necessary, replace it.
Check if the link with the Fixing Feed Handle is
failed. If necessary, replace it.
Description Engagement of the ETB is not completed within the
specified
period of time.
E017 -0003 -05 Title ETB
HP error
Remedy If this error occurs at installation, the ETB Disengage
Member (Transfer Frame Stopper) may be left unremoved. Refer to the
troubleshooting "Remedy to be implemented when the ETB Disengage Member
(Transfer Frame Stopper) is left unremoved" in the Service Manual, and
check whether
the ETB Disengage Member is left
unremoved or not and implement appropriate procedure.
If this error occurs at times other
than installation, follow the following steps to implement check and remedy.
1. Check the connection of the ETB
Disengage Sensor (PS56).
Sensor side: J2101, J3270, PCB side:
J343 (Duplex Driver PCB (PCB4))
2. Check the connection of the
Duplex Feed Left Motor (M19). Motor side: J2107, J3044 (relay), PCB side: J330
(Duplex Driver PCB (PCB4))
3. Replace the ETB Disengage Sensor
(PS56).
4. Replace the Duplex Feed Left
Motor (M19).
5. Replace the Duplex Driver PCB
(PCB4).
6. Replace the DC Controller PCB
(PCB1).
MEMO:
Check if the Disengagement Cam is
stained. If necessary, clean it.
Check if the drive system (gear,
Motor, one-way) is failed. If necessary, replace it.
Check if the link with the Fixing
Feed Handle is failed. If necessary, replace it.
Description Engagement of the ETB was not completed at initialization.
E020 -0000 -05 Title
Developing Assembly toner absent error
Remedy 1. Check the connection of
the Developing Toner Sensor (TS1).
Sensor side: J2133, J3089 (relay),
PCB side: J3088 (relay), J114 (Main Driver PCB (PCB2))
2. Check the connection of the
Magnet Roller Clutch (CL5). Sensor side: J2036, J3124 (relay), J3090 (relay)
PCB side: J3091(relay), J115 (Main Driver PCB (PCB2))
3. Check the connection of the Toner
Feed Motor (M28). Motor side: J2035, J3124 (relay), J3090 (relay) PCB side: J3091(relay),
J115 (Main Driver PCB (PCB2))
4. Check the connection of the
Buffer Toner Sensor (TS3). Sensor side: J2039, J3124 (relay), J3090 (relay) PCB
side: J3091(relay), J115 (Main Driver PCB (PCB2))
5. Replace the Developing Toner
Sensor (TS1).
6. Replace the Magnet Roller Clutch
(CL5).
7. Replace the Toner Feed Motor
(M28).
8. Replace the Buffer Toner Sensor
(TS3).
9. Replace the Main Driver PCB
(PCB2).
10. Replace the DC Controller PCB
(PCB1).
Description Toner in the Developing Assembly
was empty for 2 minutes.
E020 -0001 -05 Title Error
in Developing Toner Sensor connection detection
Remedy 1. Check the connection of the Developing Toner Sensor (TS1).
Sensor side: J2133, J3089 (relay),
PCB side: J3088 (relay), J114 (Main Driver PCB (PCB2))
2. Replace the Developing Toner
Sensor (TS1).
3. Replace the Main Driver PCB
(PCB2).
4. Replace the DC Controller PCB
(PCB1).
Description The connection detection port was
OFF at power-on.
E020 -0002 -05 Title Error
in Buffer Toner Sensor connection detection
Remedy 1. Check the connection of the
Buffer Toner Sensor (TS3). Sensor side: J2039, J3124 (relay), J3090 (relay) PCB
side: J3091(relay), J115 (Main Driver PCB (PCB2))
2. Replace the Buffer Toner Sensor
(TS3).
3. Replace the Main Driver PCB
(PCB2).
4. Replace the DC Controller PCB
(PCB1).
Description The connection detection port was OFF at power-on.
E020 -0003 -05 Title Error
in the Toner Excess Supply Sensor connection detection
Remedy 1. Check the connection of the Toner
Excess Supply Sensor (TS2). Sensor side: J2038, J3124 (relay), J3090 (relay)
PCB side: J3091(relay), J115 (Main Driver PCB (PCB2))
2. Replace the Toner Excess Supply
Sensor (TS2).
3. Replace the Main Driver PCB
(PCB2).
4. Replace the DC Controller PCB
(PCB1).
Description The connection detection port was
OFF at power-on.
E020 -0004 -05 Title Error
in Magnet Roller Clutch connection detection
Remedy 1. Check the connection of the
Magnet Roller Clutch (CL5). Sensor side: J2036, J3124 (relay), J3090 (relay)
PCB side: J3091(relay), J115 (Main Driver PCB (PCB2))
2. Replace the Magnet Roller Clutch
(CL5).
3. Replace the Main Driver PCB
(PCB2).
4. Replace the DC Controller PCB
(PCB1).
Description The connection detection port was OFF at power-on.
E020 -0020 -05 Title Error
in Developing Assembly Toner Sensor Cleaning Scraper
displacement
Remedy 1. Turn OFF the main power.
2. Replace the Developing Assembly.
3. Turn ON the main power.
Description State without toner was detected
continuously.
E020 -0021 -05 Title Error
in Developing Assembly Toner Sensor Cleaning Scraper displacement
Remedy 1. Turn OFF the main power.
2. Replace the Developing Assembly.
3. Turn ON the main power.
Description State with toner was detected continuously.
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