Detection description Lock error of the Drum Motor (M1).
Remedy 1. Check the connection of the Main Driver PCB
(PCB2) and
the
Drum Motor (M1). Motor side: J2138, PCB side: J109
2.
Check the voltage of the Drum Motor (M1) J2151.
If
voltage is 0V, check the connection of the Relay PCB J520.
3.
Replace the Drum Motor (M1).
4.
Check the gear of the Drum Drive Shaft. If the load is too much, replace the Process Unit
and the
Drum
Drive Unit (Shaft).
5.
Replace the Main Driver PCB (PCB2).
6.
Replace the DC Controller PCB (PCB1).
E013 -0001 -05 Title Error in Waste Toner Lock Detection Connector
disconnection
Detection description The Waste Toner Lock Detection Switch (SW5) detects locked
state
3 times for 200 msec at power-on.
Remedy Check the connection of the Waste Toner Lock
Detection Switch (SW5) and the Main Driver PCB (PCB2). Switch side: J3050, PCB side: J103
E013 -0002 -05 Title Error in Waste Toner Feed Screw Lock detection
Detection description The Waste Toner Lock Detection Switch detects locked state 3
times
for 200 msec while the Developing Assembly is driven.
Remedy 1. Check the Waste Toner Container and the Waste
Toner Container Pipe. If toner overflowed from the Waste Toner
Container clogs the outlet of the Waste Toner Pipe, remove the clogged toner. After removing it, check
that the screw can be seen from the outlet of the pipe.
2.
Check the connection of the Waste Toner Lock Detection Switch (SW5) and the Main Driver PCB (PCB2).
3.
Check the connection of the Main Driver PCB (PCB2) and
the
DC Controller PCB (PCB1).
Main
Controller side: J3050, DC Controller side: J103
4.
Replace the Waste Toner Lock Detection Switch (SW5).
5.
Replace the Waste Toner Feed Unit.
6.
Replace the Main Driver PCB (PCB2).
7.
Replace the DC Controller PCB (PCB1). (When the error
is
still displayed after replacing the Waste Toner Feed Unit
and the Main Driver PCB
(PCB2).)
E014 -0001 -05 Title Fixing Motor error
Detection description Lock error of the Fixing Motor (M3).
Remedy 1. Check the gear of the Fixing Drive Unit.
-> Replace thegear.
2.
Replace the Fixing Motor (M3).
3.
Check the connection drawer between the Fixing Assembly and the host machine.
4.
Replace the Main Driver PCB (PCB2).
E017 -0001 -05 Title ETB disengagement error
Detection description Disengagement of the ETB is not completed within the specified period of time.
Remedy 1. Check the connection of the ETB Disengage
Sensor (PS56). Sensor side: J2101, J3270, PCB side: J343 (Duplex Driver PCB (PCB4))
2.
Check the connection of the Duplex Feed Left Motor (M19).
Motor
side: J2107, J3044 (relay), PCB side: J330 (Duplex Driver PCB (PCB4))
3.
Replace the ETB Disengage Sensor (PS56).
4.
Replace the Duplex Feed Left Motor (M19).
5.
Replace the Duplex Driver PCB (PCB4).
6.
Replace the DC Controller PCB (PCB1).
NOTE: Check if the Disengagement Cam is stained. If necessary, clean it.
Check
if the drive system (gear, Motor, one-way) is failed. If necessary, replace it.
Check
if the link with the Fixing Feed Handle is failed. If necessary, replace it.
E017 -0002 -05 Title ETB engagement error
Detection description Engagement of the ETB is not completed within the specified period of time.
Remedy 1. Check the connection of the ETB Disengage
Sensor (PS55). Sensor side: J2100, J3270, PCB side: J343 (Duplex Driver PCB (PCB4))
2.
Check the connection of the Duplex Feed Left Motor (M19). Motor side: J2107, J3044
(relay), PCB side: J330 (Duplex Driver PCB (PCB4))
3.
Replace the ETB Engage Sensor (PS55).
4.
Replace the Duplex Feed Left Motor (M19).
5.
Replace the Duplex Driver PCB (PCB4).
6.
Replace the DC Controller PCB (PCB1).
NOTE: Check if the Disengagement Cam is stained. If necessary, clean it.
Check
if the drive system (gear, Motor, one-way) is failed. If necessary, replace it.
Check
if the link with the Fixing Feed Handle is failed. If necessary, replace it.
E017 -0003 -05 Title ETB HP error
Detection description Engagement of the ETB was not completed at initialization.
Remedy If this error occurs at installation, the ETB
Disengage Member (Transfer Frame Stopper) may be left unremoved.
Refer to the troubleshooting “Remedy to be implemented when the ETB Disengage Member
(Transfer Frame Stopper) is left unremoved” in the Service Manual, and check
whether
the
ETB Disengage Member is left unremoved or not and implement appropriate procedure.
If
this error occurs at times other than installation, follow the following steps to
implement check and remedy.
1.
Check the connection of the ETB Disengage Sensor (PS56). Sensor side: J2101,
J3270, PCB side: J343 (Duplex Driver PCB (PCB4))
2.
Check the connection of the Duplex Feed Left Motor (M19). Motor side: J2107, J3044
(relay), PCB side: J330 (Duplex Driver PCB (PCB4))
3.
Replace the ETB Disengage Sensor (PS56).
4.
Replace the Duplex Feed Left Motor (M19).
5.
Replace the Duplex Driver PCB (PCB4).
6.
Replace the DC Controller PCB (PCB1).
NOTE: Check if the Disengagement Cam is stained. If necessary, clean it.
Check
if the drive system (gear, Motor, one-way) is failed. If necessary, replace it.
Check
if the link with the Fixing Feed Handle is failed. If
necessary, replace it.
E020 -0000 -05 Title Developing Assembly toner absent error
Detection description Toner in the Developing Assembly was empty for 4 minutes.
Remedy
1. Check the connection of the Developing Toner Sensor (TS1). Sensor side: J2133, J3089
(relay), PCB side: J3088 (relay), J114 (Main Driver PCB (PCB2))
2.
Check the connection of the Magnet Roller Clutch (CL5). Sensor side: J2036, J3124 (relay), J3090 (relay)
PCB side:J3091(relay), J115 (Main Driver PCB (PCB2))
3.
Check the connection of the Toner Feed Motor (M28).Motor side: J2035, J3124
(relay), J3090 (relay) PCB side:J3091(relay), J115 (Main Driver PCB (PCB2))
4.
Check the connection of the: Buffer Toner Sensor (TS3). Sensor side: J2039, J3124 (relay), J3090 (relay)
PCB sideJ3091(relay), J115 (Main Driver PCB (PCB2))
5.
Replace the Developing Toner Sensor (TS1).
6.
Replace the Magnet Roller Clutch (CL5).
7.
Replace the Toner Feed Motor (M28).
8.
Replace the Buffer Toner Sensor (TS3).
9.
Replace the Main Driver PCB (PCB2).
10.
Replace the DC Controller PCB (PCB1).
E020 -0001 -05 Title Error in Developing Toner Sensor connection detection
Detection description The connection detection port was OFF at power-on.
Remedy 1. Check the connection of the Developing Toner
Sensor (TS1). Sensor side: J2133, J3089 (relay), PCB side: J3088 (relay),
J114
(Main Driver PCB (PCB2))
2.
Replace the Developing Toner Sensor (TS1).
3.
Replace the Main Driver PCB (PCB2).
4.
Replace the DC Controller PCB (PCB1).
E020 -0002 -05 Title Error in Buffer Toner Sensor connection detection
Detection description The connection detection port was OFF at power-on.
Remedy 1. Check the connection of the Buffer Toner
Sensor (TS3). Sensor side: J2039, J3124 (relay), J3090 (relay) PCB side:J3091(relay),
J115 (Main Driver PCB (PCB2))
2.
Replace the Buffer Toner Sensor (TS3).
3.
Replace the Main Driver PCB (PCB2).
4. Replace the DC
Controller PCB (PCB1).
E020 -0003 -05 Title Error in the Toner Excess Supply Sensor connection
detection
Detection description The connection detection port was OFF at power-on.
Remedy 1. Check the connection of the Toner Excess
Supply Sensor (TS2).Sensor side: J2038, J3124 (relay), J3090 (relay) PCB side: J3091(relay), J115 (Main
Driver PCB (PCB2))
2.
Replace the Toner Excess Supply Sensor (TS2).
3.
Replace the Main Driver PCB (PCB2).
4.
Replace the DC Controller PCB (PCB1).
E020 -0004 -05 Title Error in Magnet Roller Clutch connection detection
Detection description The connection detection port was OFF at power-on.
Remedy 1. Check the connection of the Magnet Roller
Clutch (CL5). Sensor side: J2036, J3124 (relay), J3090 (relay) PCB side:J3091(relay),
J115 (Main Driver PCB (PCB2))
2.
Replace the Magnet Roller Clutch (CL5).
3.
Replace the Main Driver PCB (PCB2).
4.
Replace the DC Controller PCB (PCB1).
E020 -0020 -05 Title Error in Developing Assembly Toner Sensor Cleaning
Scraper displacement
Detection description State without toner was detected continuously.
Remedy 1. Turn OFF the main power. 2. Replace the Developing
Assembly.3. Turn ON the main power.
E020 -0021 -05 Title Error in Developing Assembly Toner Sensor Cleaning
Scraper displacement
Detection description State with toner was detected continuously.
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